The page a reader opens before they deposit
Before a first deposit, most readers look for the page that tells them who runs the site. That page is usually called About Us, Company, or Corporate Information. A reader who opens it is not looking for marketing language; they are looking for a legal name, a registration number, a jurisdiction, and a way to reach the company that holds their money. The page either answers those questions or it does not, and the difference matters more than any claim made in the surrounding text.
Scarabet's About page is the place where those items should appear if they appear anywhere on the site. The reader's job is to separate the statements that can be checked against an outside source from the statements that are only the operator's description of itself. A sentence that names a company and a registration number can be taken to a corporate register and confirmed or refuted. A sentence that calls the operator innovative, player-focused, or committed to fair play cannot be checked anywhere; it is not a fact about the operator, it is a phrase written by the operator about itself.
What an About page normally contains
Across operators, an About page tends to carry the same categories of information, though the depth varies widely. The first category is corporate identity: the legal name of the company that operates the site, the group it belongs to, and the country where that company is registered. The second is licensing: the regulator that issued the licence, the licence number, and the address of the public register where the licence can be looked up. The third is contact: a corporate email address, a registered office address, and sometimes a customer support route that is separate from the marketing channels.
Some About pages also describe the history of the company, the games it offers, or the values it claims to hold. Those sections are not verifiable in the same way. A founding date can sometimes be checked against a corporate register, but a claim about values cannot be checked at all. A reader who is deciding whether to deposit should treat the verifiable items as the substance of the page and the descriptive items as background.
| Item to confirm | Why it can change | Where it is stated |
|---|---|---|
| Legal company name | Operators restructure, rebrand, or move between group entities; the name on the About page may lag behind the register | Usually in the first paragraph of the About page, sometimes in the footer under "Operated by" |
| Registration number | A company can hold more than one registration in different jurisdictions; the number on the page may not be the one that matters for the reader's country | Often next to the company name or in a small-print block at the bottom of the page |
| Licensing regulator | Operators move licences between regulators, or hold several; the regulator named on the About page may not be the one that covers the reader's jurisdiction | Sometimes in a dedicated "Licence" or "Regulation" section, sometimes only in the footer |
| Licence number | Licence numbers are reissued on renewal or transfer; an old number may still appear on a page that has not been updated | Next to the regulator's name, or on a separate licence page linked from About |
| Registered office address | Companies change registered offices; the address on the page may be a service address rather than a place where the operator works | Usually in the contact or legal section of the About page |
| Corporate contact route | Support channels change; an email address on an About page may be monitored by a different team than the one that handles account issues | In a "Contact" or "Get in touch" section, sometimes repeated in the footer |
Which statements a reader can verify
The test for any statement on an About page is whether it can be checked against a source that is not controlled by the operator. A legal company name can be searched in the corporate register of the country where the company is said to be registered. A registration number can be entered into that same register, and the result will show whether the number matches the name and whether the company is still active. A licence number can be entered into the public register maintained by the regulator named on the page.
Those three checks are the only ones that turn an About page from self-description into something a reader can act on. If the page names a regulator but no licence number, the reader can still search the regulator's register by company name, but the result is less certain. If the page names a company but no registration number, the reader can search by name but may find several companies with similar names. The more precise the identifier on the page, the more useful the check.
What cannot be verified is any statement about the operator's quality. "We are committed to responsible gaming" is not a fact; it is a sentence that every operator can write. "Our games are fair" is not a fact; fairness is established by a testing certificate, which is a different document from an About page. "We have thousands of satisfied players" is not a fact; it is a marketing claim with no outside source. A reader who treats those sentences as information is reading the page the way the operator hopes, not the way a cautious reader should.
What the absence of an item means
An About page that does not state a legal company name is a warning sign, but not necessarily a disqualifier. Some operators place the company name only in their terms and conditions or in the footer of every page. A reader who does not find it on the About page should look in those other places before concluding that it is absent. If it is absent from the entire site, the reader has no way to know which legal entity would hold their deposit, and that absence is itself the answer to the question of who runs the site.
The same logic applies to the licence. If the About page does not name a regulator, the reader should check the footer and the terms page. If no regulator is named anywhere, the reader cannot check the operator's status on any public register. That does not prove the operator is unlicensed; it proves only that the reader has no way to confirm a licence, and the burden of proof sits with the operator, not the reader.
A missing contact route is simpler. If the About page offers no email address, no contact form, and no support channel, the reader has no route to raise a problem before depositing. Most operators provide at least one channel, but a reader who finds none should treat that as a decision point: an operator that cannot be reached before a deposit is unlikely to become easier to reach after one.
Carrying the statements to an independent register
The purpose of an About page is not to be believed; it is to be checked. The reader's next step after reading it is to open the corporate register of the country named on the page and search for the company. The register will show whether the company exists, whether it is active, and sometimes who its directors are. A company that cannot be found on the register named on its own About page has failed the most basic check a reader can perform.
The same applies to the licence. The regulator named on the About page maintains a public register of licensees. The reader enters the licence number, or searches by company name, and the register shows whether the licence is current, what it covers, and whether any disciplinary action has been taken. If the regulator named on the About page does not exist, or does not maintain a public register, the statement on the About page is worth nothing.
A reader who performs these checks is not being suspicious without cause; they are doing what the About page implicitly invites. The page exists to tell the reader who runs the site. A reader who accepts that answer without checking it has not read the page; they have only looked at it.
What the About page cannot tell a reader
An About page, however detailed, cannot tell a reader whether the operator will pay a withdrawal. It cannot tell a reader whether the games are fair in practice, whether the support team answers quickly, or whether the operator treats disputes reasonably. Those things are established by the operator's behaviour over time, by the terms and conditions, and by the reports of other players. The About page can only tell the reader which entity to hold responsible if something goes wrong.
Nor can the About page tell a reader whether the operator is suitable for them. A reader who wants a particular payment method, a particular game, or a particular withdrawal speed will not find those things on the About page; they will find them on the payments page, the games lobby, and the withdrawal policy. The About page answers one question: who is the operator. Every other question is answered elsewhere, and a reader who expects the About page to answer all of them will leave with less than they need.
FAQ
What should I look for first on Scarabet's About page?
Look for the legal company name and the registration number first. Those two items are the ones you can check against a corporate register. If they are not on the About page, check the footer and the terms and conditions before concluding they are absent.
Can I trust what the About page says about the operator?
You can trust the statements that can be checked against an outside source: a company name, a registration number, a licence number. You cannot check statements about quality, fairness, or commitment, because those have no outside source. Treat the verifiable items as facts and the rest as the operator's description of itself.
What if the About page does not name a regulator?
If no regulator is named anywhere on the site, you have no way to confirm a licence on a public register. That does not prove the operator is unlicensed, but it means the operator has not given you the information you need to check. The burden of proof sits with the operator.
Is the About page the same as the terms and conditions?
No. The About page identifies the operator; the terms and conditions set out the rules that govern your account, your deposits, and your withdrawals. The two pages serve different purposes, and a reader should read both before deciding whether to deposit.
This page is an independent summary of what an operator About page covers. It is not published by Scarabet, and it states no figure or status for the operator; the operator's own About page is the only binding source for the information described here.
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This article is general information about how these mechanics work. It is not legal advice and not a recommendation to gamble or to use any particular operator. Availability and legality differ by jurisdiction — check the rules that apply where you are.