Bitget said on Sept. 26 that it has confirmed and fixed the vulnerability tied to a security incident discovered on Sept. 24, and will resume withdrawals in phases after completing additional security checks. Mandiant, the Google-owned cybersecurity firm, and SlowMist are assisting with the investigation. According to the exchange, the withdrawal suspension was a temporary security measure and did not affect the availability of user assets or account balances. Bitget also said its protection fund will cover the financial impact caused by the platform-level incident. The exchange added that the situation is now under control, unauthorized transfers will not happen again, and trading and deposit services remain operational. Its withdrawal reopening schedule starts with BTC on Sept. 28 at 08:00 UTC, followed by ETH on several networks on Sept. 29, USDT on multiple networks on Sept. 30, and other tokens, fiat, and peer-to-peer trading on Oct. 2.
Bitget said on Sept. 26 that the vulnerability related to a security incident discovered on Sept. 24 has been confirmed and fixed, and that withdrawals will resume in phases after additional security checks are completed. Mandiant, the Google-owned cybersecurity company, and SlowMist are assisting with the investigation.
Withdrawal reopening schedule
Bitget gave the following timetable in UTC:
- Sept. 28, 08:00: BTC on the Bitcoin network
- Sept. 29, 08:00: ETH on Ethereum, BNB Smart Chain, Arbitrum, Base, and Optimism
- Sept. 30, 08:00: USDT on Ethereum, BNB Smart Chain, Solana, and TRON
- Oct. 2, 08:00: other tokens, fiat, and peer-to-peer trading
What the exchange said
Bitget said the withdrawal pause was a temporary security measure and was unrelated to the availability of user assets. Account balances were not affected, it said, and the protection fund will absorb the financial impact caused by the platform-level incident.
The exchange added that the incident is now under control, unauthorized transfers will not occur again, and trading and deposit services continue to operate normally. Users do not need to take action in advance, and the exact reopening status will be announced through the platform and its official channels.
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