Bitget said the vulnerability linked to a security incident discovered on Sept. 24 has been identified and fixed, and the exchange will restore withdrawals in phases after completing additional security checks. Google-owned cybersecurity firm Mandiant and blockchain security company SlowMist are assisting with the investigation.
According to the schedule released by Bitget, BTC withdrawals on the Bitcoin network are set to resume at 8:00 UTC on Sept. 28. ETH withdrawals on Ethereum, BNB Smart Chain, Arbitrum, Base, and Optimism will follow at 8:00 UTC on Sept. 29. USDT withdrawals on Ethereum, BNB Smart Chain, Solana, and TRON are scheduled for 8:00 UTC on Sept. 30, while other tokens, fiat, and peer-to-peer trading services are set for Oct. 2 at 8:00 UTC.
Bitget said the withdrawal suspension was a temporary security measure and was unrelated to the availability of user assets. The exchange added that account balances were unaffected, its protection fund will cover the financial impact caused by this platform-level incident, and trading and deposit services remain operational. Users do not need to take action in advance, and the exchange said final reopening details will be announced through its platform and official channels.
Bitget said the vulnerability tied to the security incident discovered on Sept. 24 has been identified and fixed, and withdrawals will resume in stages after the platform completes additional security checks.
Mandiant, the cybersecurity company owned by Google, and SlowMist are assisting with the investigation. Bitget said the withdrawal pause was a temporary security measure and was unrelated to the availability of user assets. The exchange added that account balances were not affected, its protection fund will bear the financial impact caused by the platform-level incident, and the situation is now under control, with no further unauthorized transfers expected. Trading and deposit services remain available.
Withdrawal resumption schedule (UTC)
- Sept. 28, 8:00: BTC on the Bitcoin network
- Sept. 29, 8:00: ETH on Ethereum, BNB Smart Chain, Arbitrum, Base, and Optimism
- Sept. 30, 8:00: USDT on Ethereum, BNB Smart Chain, Solana, and TRON
- Oct. 2, 8:00: other tokens, fiat, and peer-to-peer trading
Bitget said users do not need to take action in advance, and the exact reopening status will be announced through the platform and its official channels.
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