Doubao Phone Assistant said in a Sept. 27 statement posted to its official community that it had been receiving user reports since the evening of Sept. 24 involving the Nubia NaviX Ultra, a device that comes with the assistant installed. According to the notice, users encountered device environment anomaly warnings and were forcibly disconnected when logging into Honor of Kings or entering matchmaking.
Doubao said it had verified that it did not perform any operations on Tencent’s game systems during the process, and that its AI did not engage in unauthorized clicking, cheating, or emulation behavior. The team said it is still in contact with relevant parties at Tencent and has not yet received a clear response. It also apologized for the disruption.
The assistant advised users not to repeatedly attempt to log into Honor of Kings on that model for now. If an account has already been banned, users were told they can file an appeal through the game’s official customer service channels. Tencent has not issued a public response. On Sept. 28, a person familiar with the matter told a reporter that Honor of Kings relies on a range of security risk-control measures to maintain fair play, and that those measures have been in place for some time without any targeted adjustment.
According to ChainCatcher, Doubao Phone Assistant said in a Sept. 27 statement posted to its official community that it had been receiving user feedback since the evening of Sept. 24 about an issue affecting the Nubia NaviX Ultra with the assistant installed.
In the statement, Doubao said users saw device environment anomaly warnings and were forcibly logged out when trying to sign in to Honor of Kings or enter matched games.
Doubao said it had confirmed that it did not perform any operations on Tencent’s game systems throughout the process, and that its AI was not involved in unauthorized clicking, cheating, or emulation behavior. The team said it remains in communication with relevant Tencent parties, has not yet received a clear reply, and apologized over the issue.
The assistant also advised users not to repeatedly attempt to log in to Honor of Kings on that device model for the time being. If an account has already been banned, users can appeal through the game’s official customer service channels.
Tencent has not made a public response. On Sept. 28, a person familiar with the matter told a reporter that Honor of Kings uses multiple security risk-control measures to protect fairness in the game, and that those measures have been used for some time and have not been specifically adjusted.
This article was originally published by Bit.Fan. For more cryptocurrency news and market insights, visit www.bit.fan. Disclaimer:
The market information, project data, and third-party content displayed on this platform are for industry information sharing only and do not constitute any form of investment advice or return commitment.
Cryptocurrency trading carries high risks. Users should fully assess their risk tolerance and make independent decisions. All profits, losses, and legal responsibilities are borne by the users themselves.
