Buy Premier League tickets directly from the clubs: on official club websites, through the ticket office in person or by phone, or from authorised partners listed on club websites. Tickets from touts or unauthorised sites can be cancelled.
Official and unofficial places to buy
Here are the recognised and unrecognised sources for Premier League tickets.
| Source | Official? |
|---|---|
| Official club website | Yes |
| Club ticket office, in person or by phone | Yes |
| Authorised partners listed on the club's website | Yes |
| Ticket touts outside the ground | No |
| Unauthorised websites and online marketplaces | No |
The safe route starts with the club itself. If a third party is involved, the club website should identify that seller as an authorised partner before any payment is made.
If there is any doubt, check with the club first. That is the official guidance, and it is the clearest way to avoid paying someone who has no right to sell match tickets.
Why unofficial sellers are risky
A ticket tout sells match tickets without authorisation. They may operate outside grounds, on websites, or through online marketplaces, and the prices are often heavily inflated.
The risk is not limited to overpaying. A ticket bought from an unauthorised source can be void, entry can be refused, and the money paid can be lost. Ticket holders can also be removed from the stadium.
Other reported problems include fake tickets, cancelled tickets, or no ticket at all after payment. Some buyers have also ended up seated with opposing fans, while others have had bank details and personal information compromised.
Warning signs before you pay
These are the warning signs highlighted in the official guidance.
| Warning sign | What it looks like |
|---|---|
| Abnormal pricing | Heavily inflated prices |
| Abnormal sale timing | Tickets on sale many months before the match |
| Incomplete seat details | No stand, row or seat number |
| Unusual volume for major matches | Large volumes of tickets for the most high-profile matches |
| Unusual collection point | Collection from a hotel or anywhere other than the stadium |
| Unusual post-match condition | Having to return tickets after the match |
| Seller statement | The seller says it is not affiliated to the club |
Any one of these signs should slow the purchase down. They are reasons to stop and verify the seller with the club rather than relying on the seller's own claims.
A package that includes hospitality, travel, or accommodation does not make the seller authorised to sell tickets. The only reliable check is whether the club lists that seller as an authorised partner.
What tourists should do
The process is the same for tourists and local supporters: use club channels first. For someone visiting from abroad, the safest route is usually the official club website or the club ticket office by phone, following the club's own guidance.
What matters is authorisation, not how polished the offer looks. If a seller is not listed by the club as an authorised partner, it should not be treated as a safe source for match tickets.
FAQ
Where should Premier League tickets be bought?
The safest options are the official club website, the club ticket office in person, or the club ticket office by phone. A third-party seller is only official if the club website lists it as an authorised partner.
Can Premier League tickets be bought online safely?
Yes, but only through official club websites or authorised partners listed by the club. Unauthorised websites and online marketplaces are identified as unofficial sources, and tickets bought there may be invalid.
Can tourists buy Premier League tickets?
Yes. The same safety rules apply: buy through official club channels and verify any third-party seller with the club before paying.
Does a hospitality or travel package mean the ticket seller is authorised?
No. A package that includes hospitality, travel, or accommodation does not by itself show that the seller is allowed to sell match tickets. Authorisation still needs to be confirmed through the club website.
What is the best step if something feels wrong about a ticket offer?
Check with the club before buying. That step can help avoid fake tickets, cancelled tickets, invalid entries, and payment to an unauthorised seller.