Keystone, a hardware wallet maker, said in a statement posted on its official X account that it has updated the corrective measures it had previously promised. The company said the retention period for shipping information has been reduced from 180 days to 90 days, effective immediately. It also said users can contact customer service to request immediate deletion of related data after receiving their orders.
Keystone added that it has emailed all affected users through support@keyst.one and has suspended all shipments. The company said all partner warehouses, including Amazon warehouses, have started isolating affected devices. It also said the team is continuing to improve the security of its lookup page for affected users based on user feedback.
Keystone said in a statement posted on its official X account that it has updated the corrective measures it had previously promised.
The company said the retention period for shipping information has been cut from 180 days to 90 days, effective immediately. After receiving an order, users can also contact customer service to request immediate deletion of the related data.
Keystone said it has emailed all affected users through support@keyst.one and has suspended all shipments. All partner warehouses, including Amazon warehouses, have begun isolating affected devices.
The team also said it is continuing to improve the security of the lookup page for affected users based on user feedback.
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