Kraken is investigating an issue that is affecting some users on both its app and web platform, according to a newsflash published by Odaily and citing Cointelegraph. Users impacted by the problem may see incorrect margin data in their accounts. The exchange has not disclosed how many users are affected or how broad the issue may be. It also has not provided an update on when a fix might be completed. Based on the information released so far, the incident appears limited to the display of margin data, though Kraken has not shared further technical details. No additional information was given on the cause of the issue. The update remains limited, with the company still reviewing the problem at the time of publication.
Kraken is investigating an issue affecting some users on its app and web platform, according to an Odaily newsflash that cited Cointelegraph.
Users affected by the problem may see incorrect margin data. Kraken has not disclosed the scope of the issue or provided an update on repair progress.
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