MEXC said it has resolved a user asset security incident that recently drew attention from the community. In a post on X, the exchange said it set up a dedicated task force immediately after the incident occurred, contacted the user, and followed the matter throughout the handling process. According to MEXC, it has now reached an agreement with the user on the related issues, and the case has been properly settled. The platform also said it will continue to put user asset security and user rights first, and will respond in a timely manner and handle related issues properly when users need support. The statement was cited by Odaily in a 7x24 news brief.
MEXC said a user asset security incident that recently drew community attention has been resolved.
In a post on X cited by Odaily, the exchange said it formed a dedicated task force immediately after the incident, got in touch with the user, and followed the case through the entire handling process.
MEXC said it has now reached an agreement with the user on the related matters and that the incident has been properly settled.
The platform added that it will continue to put user asset security and user rights first, and respond promptly and handle related issues properly when users need support.
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