England’s National Health Service said it plans to provide Microsoft Copilot to as many as 505,000 clinical and support staff starting in June 2026, following a pilot involving 30,000 employees. In that trial, participants saved an average of 43 minutes per working day, which the NHS said is equal to roughly five weeks per person each year. Alec Price-Forbes, NHS England’s national chief clinical information officer, said the health system remains analog in many respects and that digital tools such as AI can reduce cognitive load and administrative work for medical professionals, allowing them to deliver higher-quality care. The NHS also said it has put in place clear and strict safeguards for Copilot use, limiting the tool to administrative tasks and excluding clinical work.
England’s National Health Service said it will begin offering Microsoft Copilot to as many as 505,000 clinical and support staff from June 2026.
The move follows a pilot involving 30,000 employees. According to the NHS, participants in that trial saved an average of 43 minutes per working day, equal to about five weeks per person each year.
NHS limits Copilot to administrative work
Alec Price-Forbes, NHS England’s national chief clinical information officer, said the NHS remains an analog system in many respects. He said digital tools such as AI can reduce the cognitive burden and administrative workload on healthcare professionals, helping them deliver higher-quality care.
The NHS said it has set clear and strict safeguards for Microsoft Copilot. Its use will be limited to administrative tasks and will not extend to clinical work.
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