Financial data network Plaid has entered a partnership with conversational AI company Decagon, according to a Techub report citing Finextra Crypto. Under the arrangement, Decagon users will be able to securely connect their bank accounts through Plaid within a conversational interface. The setup is also intended to let users handle issues tied to bank account connections, failed payments, and transaction disputes without leaving that chat-based environment. The announcement centers on integrating Plaid’s bank-linking infrastructure into Decagon’s conversational AI workflow, with the stated focus on secure account connection and related support actions.
Financial data network Plaid and conversational AI company Decagon have announced a partnership, according to Techub, which cited Finextra Crypto.
Through the partnership, Decagon users will be able to securely connect their bank accounts through Plaid within a conversational environment. They will also be able to handle matters related to bank account connections, failed payments, and transaction disputes in that setting.
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