SafePal has released a follow-up update on its recent security incident, saying it is continuing to track phishing websites and impersonation accounts while moving to speed up takedowns of malicious content. The wallet project said it is making a final selection from four specialized anti-phishing security firms and expects the chosen partner to improve its response to fake websites and scam accounts.
The team also said it is monitoring whether affected data is being sold or disclosed, including on dark web forums and trading marketplaces. If signs of related data exposure are found, impacted users will be alerted immediately. On the audit side, SafePal said it is choosing from three established independent security firms to carry out a full review of its order system.
At the same time, the company is reassessing its order and logistics processes to reduce the amount of data stored at the initial stage of the system, aiming to lower risk at the source. For affected users, SafePal said it will keep offering one-on-one assistance through official support channels and continue updating its scam protection page with incident updates, FAQs and scam case analysis. The company again reminded users that official staff will never ask for a seed phrase.
Crypto wallet project SafePal has provided a follow-up on its security incident, saying it is continuing to track phishing websites and impersonation accounts and plans to bring in a specialized anti-phishing security company to speed up the removal of malicious content and protect user assets.
According to the update, SafePal is making a final selection from four professional anti-phishing security firms. After choosing a partner, the team said it expects to improve how quickly it handles threats such as spoofed websites and scam accounts.
SafePal also said it is continuously monitoring whether affected data is being sold or publicly disclosed. That monitoring covers channels including dark web forums and trading marketplaces. If signs of related data leakage are found, affected users will receive risk alerts immediately.
On the audit front, the company said it is in the final stage of selecting from three established independent security firms, which will conduct a full security review of its order system.
The team is also reassessing its order and logistics processes to reduce the volume of data that needs to be stored in the system at the initial stage, in an effort to lower potential risk from the source.
For affected users, SafePal said it will continue to provide one-on-one assistance through official support channels. It will also keep updating its scam protection page with incident progress, frequently asked questions and scam case analysis.
SafePal again reminded users that official channels will never ask for a Seed Phrase. Users should not share their seed phrase with anyone, should not scan unknown QR codes or click suspicious links, and should verify information sources through official channels.
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