Walmart said it will allow users to connect their own AI agents to its website for shopping starting next month, according to Techub News, which cited The Verge. The company said the system will let users approve and review purchases and set spending limits. Walmart has also put in place a set of rules for these agents, including a requirement that they must not take actions beyond a shopper’s intent and must not change a customer’s payment method. The move stands in contrast to earlier steps by companies including Amazon, which had restricted AI shopping agents. The update points to a different approach from Walmart as retailers weigh how much control to give automated tools in online purchasing.
Walmart will allow users to connect their own AI agents to its website for shopping starting next month, Techub News reported, citing The Verge.
The system will let users approve and review purchases and set spending limits.
Walmart has also set rules for AI agents, saying that an agent must not take actions beyond a shopper’s intent and cannot change a customer’s payment method.
The move contrasts with earlier actions by companies including Amazon, which had restricted AI shopping agents.
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