Crypto.com Allegedly Locks User Account and Freezes Funds, Then Says the Account Does Not Exist
Techub News, citing BeInCrypto, said Crypto.com allegedly locked a user’s account and froze the funds without explanation. Bradley Peak received a successful login email on Aug. 13, but could not access the account and saw a 401 Unauthorized error. Customer support first denied the account existed, then said the account was “rejected,” without defining the status or explaining why the funds were frozen. More than eight days later, the issue remained unresolved, and the funds had not yet been moved back to an external wallet address requested by the platform. BeInCrypto said it sent Crypto.com 12 questions and received only a vague compliance statement.




