The offer you see is not the offer you get
A promotions page is a shop window. The headline sits at the front: a welcome package, a set of free spins, a cashback percentage. Behind it stands a set of conditions, and those conditions, not the headline, decide what the offer is worth. A reader who stops at the headline has not read the offer. A reader who treats the headline as money has already lost the thread.
Hart's promotions page, like any operator's, is where the headline and the conditions meet. The page is not the offer itself. It is the place where the offer is stated, and where the reader must find the five items that turn a headline into a decision: the wagering multiple, the basis on which it is calculated, the games that count toward it, the time limit, and the maximum cashout. None of those items is optional. An offer that omits any of them is an offer the reader cannot evaluate.
The five items that decide an offer
Every promotional offer that involves bonus funds or free spins carries a wagering requirement. That requirement is a condition on withdrawal, not a gift. It says how many times the bonus amount, or the deposit plus the bonus, must be staked before any winnings from the bonus can be withdrawn. The multiple is a number. The basis is what the number multiplies. The games are what counts toward the multiple. The time limit is how long the player has to meet it. The maximum cashout is the ceiling on what can be withdrawn even after the requirement is met.
Those five items are the whole of an offer's value. A headline percentage is meaningless without them. A reader who knows the multiple but not the basis cannot calculate the required stakes. A reader who knows the multiple and the basis but not the games cannot know whether the requirement is achievable. A reader who knows all three but not the time limit cannot plan. A reader who knows all four but not the cashout cap cannot know what the offer is worth.
Hart's promotions page states these items in the terms attached to each offer. The reader's job is to read the terms, not the banner. The banner is advertising. The terms are the offer.
| Item to confirm | Why it can change | Where it is stated |
|---|---|---|
| Wagering multiple | Operators adjust the multiple between offers; a welcome package may carry a different multiple from a reload offer | In the terms section of the specific offer, usually under "wagering" or "playthrough" |
| Basis of the multiple | The multiple may apply to the bonus only, or to the deposit plus the bonus; the difference doubles or triples the required stakes | In the same terms section, stated as "bonus only" or "deposit plus bonus" |
| Eligible games | Slots, table games and live games typically contribute at different rates; some games may be excluded entirely | In the terms section, often under "game weighting" or "eligible games" |
| Time limit | The window to meet the requirement varies by offer; an expired window voids the bonus and any winnings | In the terms section, stated as a number of days from activation |
| Maximum cashout | Free spins and no-deposit offers commonly carry a cap; a win above the cap is forfeited | In the terms section, under "maximum withdrawal" or "cashout limit" |
Wagering: the multiple and its basis
The wagering multiple is the first number a reader should look for. It is a multiplier. It says how many times a sum must be staked before withdrawal is possible. The sum it multiplies is the basis. The basis is the second thing to look for, because the same multiple on two different bases produces two very different requirements.
If the basis is the bonus only, the player stakes the bonus amount multiplied by the multiple. If the basis is the deposit plus the bonus, the player stakes the sum of both multiplied by the multiple. The second basis is more demanding. A reader who sees a multiple without the basis cannot compare offers. A reader who assumes the basis is the bonus only, when the terms say deposit plus bonus, has misread the offer.
Hart's promotions page states the basis in the terms of each offer. The reader should look for the phrase that says what the multiple applies to. If the phrase is absent, the offer is incomplete. The reader cannot calculate the requirement, and the offer cannot be evaluated.
Eligible games and contribution rates
Not every game counts toward the wagering requirement at the same rate. Slots commonly contribute at a full rate. Table games commonly contribute at a reduced rate. Live games may contribute at a further reduced rate or not at all. Some games may be excluded entirely. A player who stakes on an excluded game is staking money that does not reduce the requirement.
The contribution rate is a percentage of each stake that counts toward the requirement. A game with a lower contribution rate requires more total stakes to meet the same multiple. A game with no contribution rate requires infinite stakes, which is to say the requirement cannot be met on that game at all.
Hart's promotions page lists the contribution rates in the terms of each offer. The reader should look for a table or a list that assigns a rate to each game category. If no such list appears, the reader cannot know which games count, and the offer is not fully stated.
Time limits and maximum cashout
The time limit is the window within which the wagering requirement must be met. The window begins when the bonus is activated, not when the player first logs in. A player who activates a bonus and then does not play within the window loses the bonus and any winnings from it. The time limit is a condition, not a suggestion.
The maximum cashout is the ceiling on withdrawals from bonus winnings. It applies most often to free spins and no-deposit offers, where the operator has given value without taking a deposit. A player who wins more than the cap can withdraw only the cap. The rest is forfeited. The cap is stated in the terms, not in the headline.
Hart's promotions page states both items in the terms of each offer. The reader should look for the time limit as a number of days, and the cashout cap as a maximum amount. If either is absent, the offer is incomplete. The reader cannot know how long the requirement lasts, or what the maximum possible withdrawal is.
How to read a promotions page
The reader's first move on Hart's promotions page is to ignore the headline. The headline is a summary, not a fact. The second move is to find the terms. Every offer on the page has terms attached, usually behind a link or an expandable section. The third move is to read the five items in order: multiple, basis, games, time, cap.
The multiple and the basis together define the required stakes. The games define where those stakes can be placed. The time defines when they must be placed. The cap defines what the player can keep. A reader who has all five items can calculate the offer's value. A reader who has fewer than five is still reading the headline.
If Hart's promotions page does not state one of the five items for a given offer, the reader should treat that offer as incomplete. The absence of a multiple means the requirement is unknown. The absence of a basis means the multiple is unusable. The absence of a games list means the requirement may be unachievable. The absence of a time limit means the window is undefined. The absence of a cashout cap means the ceiling is unknown. In each case, the reader cannot evaluate the offer, and the only safe course is to read the operator's full terms and conditions, which are the binding document for every promotion on the page.
FAQ
What is the wagering multiple?
The wagering multiple is the number of times the bonus amount, or the deposit plus the bonus, must be staked before winnings from the bonus can be withdrawn. It is stated in the terms of each offer on Hart's promotions page.
What is the difference between bonus only and deposit plus bonus?
The basis of the wagering multiple. Bonus only means the multiple applies to the bonus amount alone. Deposit plus bonus means the multiple applies to the sum of the deposit and the bonus. The second basis requires more total stakes.
Do all games count toward the wagering requirement?
No. Slots, table games and live games typically contribute at different rates. Some games may be excluded entirely. The contribution rates are stated in the terms of each offer on Hart's promotions page.
What happens if I do not meet the wagering requirement in time?
The bonus and any winnings from it are forfeited. The time limit is stated in the terms of each offer, as a number of days from activation.
This page is an independent summary of what a promotions page covers, not published by Hart, and it states no figure or status for the operator; Hart's own promotions page is the only binding source for any offer's terms.
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This article is general information about how these mechanics work. It is not legal advice and not a recommendation to gamble or to use any particular operator. Availability and legality differ by jurisdiction — check the rules that apply where you are.
