The About page is two documents pretending to be one
A player who opens an operator's About page usually wants one thing: to know who is behind the site before they deposit. The page itself, however, contains two different kinds of material. The first is corporate fact: a registered name, a company number, a jurisdiction of incorporation, an address for service, a group parent. The second is self-description: statements about experience, values, commitment to fairness, and the size or quality of the operation. The two are not equally checkable, and the page rarely marks where one ends and the other begins.
Perx Getmybalance's About page is the place where both kinds of statement appear, and the reader's job is to separate them. A corporate fact can be carried to an independent register and confirmed or refuted. A self-description cannot. It is the operator's own account of itself, and it has exactly the evidentiary weight of any company describing itself: useful as a statement of intent, worthless as a verification of conduct.
What an About page can prove
The verifiable layer of an About page is narrow but real. If the page states a registered legal name, that name is a fact about a corporate entity, not a marketing claim. The same applies to a company registration number, a registered office address, the jurisdiction in which the company is incorporated, and the name of any parent group. Each of these is a matter of public record in at least one jurisdiction, and each can be checked against a register that the operator does not control.
The reader's task is to collect those items from the page and test them elsewhere. A company number can be searched in the register of the jurisdiction named. A parent group can be checked for the subsidiaries it lists. A registered address can be compared with the address on the register. Where the page gives none of these, the reader has been given a description of a company but no way to locate the company itself, and that absence is itself the answer to the question of verifiability.
| Item to confirm | Why it can change | Where it is stated |
|---|---|---|
| Registered legal name | Rebranding or group restructuring can alter the trading name without changing the legal entity | About page, footer, or legal notice; then confirmed against the corporate register |
| Company registration number | Rarely changes, but a page may list a number for a different entity in the group | About page or terms; verified on the register, not on the operator's site |
| Jurisdiction of incorporation | Group reorganisations can move the operating entity between jurisdictions | About page; then checked against the register of that jurisdiction |
| Parent or group ownership | Acquisitions and group restructures change ownership without changing the brand | About page or group website; verified from the parent's own filings |
| Registered office or service address | Address changes are routine and the page may lag the register | About page or terms; the register is the authoritative current address |
The self-description layer and what it is worth
Alongside those checkable items, an About page typically carries a set of statements that cannot be carried to any register. Claims about years of experience, size of the player base, quality of the product, commitment to responsible play, or a philosophy of fairness are the operator's own characterisation. None of them is false merely because it is self-serving, but none of them is evidence of anything beyond the fact that the operator chooses to describe itself that way.
A reader should treat these statements as positioning, not as findings. The sentence "we are committed to fair play" tells the reader what the operator would like to be believed. It does not tell the reader whether any independent body has tested the games, whether disputes are handled by an external scheme, or whether the operator has a record of paying. Those questions are answered by other pages and other registers, and an About page that does not point to them is not answering them.
Which items to carry to an independent register
The practical workflow is short. First, read the About page for the corporate identifiers: legal name, registration number, jurisdiction, parent. Second, take those identifiers to the register of the jurisdiction named and confirm that the entity exists, that its status is active, and that the details match. Third, if the page names a parent group, check the parent's own filings for the subsidiary. Fourth, if the page names no identifiers at all, note that the operator has given no route to independent verification, and treat every subsequent claim on the page as unanchored.
This is not a matter of suspicion; it is a matter of category. A company that exists is a company that exists. A company that describes itself as experienced is a company that describes itself as experienced. The reader who confuses the two has done the operator's marketing work for it. The reader who separates them has a small set of facts and a clear view of what remains unverified.
Where the About page names a regulator or a licence, the same rule applies. The page's statement that it holds a licence is a claim. The regulator's own public register is the place where that claim is confirmed or fails. The reader should not accept the About page as evidence of its own licensing, any more than a job applicant's CV is evidence of their qualifications. The document that matters is the one the regulator publishes.
What changes and what does not
Corporate identifiers change slowly and for structural reasons: a group restructure, a change of registered office, a new operating entity. Self-description changes quickly and for marketing reasons: a new slogan, a refreshed set of values, a different emphasis in the company history. The reader can therefore expect the About page to be revised more often than the register, and the register to be the more stable source for the items it covers.
There is a further asymmetry. When a register changes, the About page may lag it; when the About page changes, the register may not change at all. A player who reads the About page today and checks the register tomorrow may find a discrepancy that is merely a lag, or a discrepancy that is a red flag. The only way to know which is to check the register again and to note the dates on both sources.
| Source | What it states | How often it changes | What it is worth |
|---|---|---|---|
| About page, corporate section | Legal name, registration, jurisdiction, parent | Rarely, and often after the register has already changed | A pointer to the register, not a substitute for it |
| About page, descriptive section | Experience, values, commitment, size | Frequently, with marketing cycles | Positioning only; no independent evidentiary value |
| Corporate register | Entity status, registered address, filings | On the entity's own filing cycle | The authoritative source for the items it covers |
| Regulator's public register | Licence status, conditions, sanctions | On the regulator's publication cycle | The only binding source for licensing claims |
What it means when the page is thin
An About page that contains no registered name, no number, no jurisdiction and no parent is not necessarily a sign of misconduct. Some operators place those items in a separate legal notice or in their terms and conditions, and the About page is purely promotional. The reader should check those other pages before concluding that the identifiers are absent. But if the identifiers are absent from every page the operator publishes, the operator has chosen not to identify itself in a checkable way, and the reader should weigh that choice for what it is.
The same applies to contact routes. An About page that gives no address and no way to reach the company other than a web form or a chat window has given the reader a channel, not a company. A registered address is a place where documents can be served; a chat window is not. The reader who needs to know who they are dealing with should look for the former and treat the latter as a convenience.
FAQ
Does the About page prove the operator is legitimate?
No. The About page can state corporate identifiers that are checkable, but the page itself is the operator's own publication. Legitimacy is established by checking those identifiers against an independent register and by checking any licensing claim against the regulator's own public register. The About page is the starting point, not the proof.
What should I do if the About page gives no company number?
Check the operator's terms and conditions and any legal notice, which sometimes carry the identifiers that the About page omits. If no page on the site gives a registered name, number, or jurisdiction, the operator has given no route to independent verification, and every other claim on the site should be read with that in mind.
Can I trust statements like "years of experience" or "commitment to fair play"?
Those are self-descriptions. They tell you how the operator wants to be seen, not what any independent body has found. They are not evidence of experience, fairness, or anything else. Treat them as positioning and look for the register or regulator that can confirm the underlying facts.
Where do I check a company registration number?
In the corporate register of the jurisdiction the operator names as its place of incorporation. Each jurisdiction maintains its own register, and the number is only meaningful in the register that issued it. A number without a named jurisdiction cannot be checked at all.
This article is an independent summary of what an operator About page can and cannot tell a reader, it is not published by Perx Getmybalance, and it states no corporate fact or status for that operator; the operator's own published pages and the relevant public registers are the only binding sources.
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This article is general information about how these mechanics work. It is not legal advice and not a recommendation to gamble or to use any particular operator. Availability and legality differ by jurisdiction — check the rules that apply where you are.