Bitget’s head of the Chinese-speaking market, Xie Jiayin, said the exchange will let users withdraw funds in an orderly manner once conditions are sufficiently secure, thanking users for their patience. He said the handling process differs from other cases because the method used in the theft was different and the company wants to rule out all potential risks before moving ahead. Xie also said he will join Bitget CEO Gracy Chen for a live community session at 3:30 p.m. on Monday, 30 minutes before withdrawals begin. The livestream will focus on the security incident and address questions raised by the community. The update was reported by ChainCatcher.
According to ChainCatcher, Bitget Chinese-speaking market head Xie Jiayin said the exchange will allow users to withdraw funds in an orderly manner once it can do so in a sufficiently secure environment. He also thanked users for their patience.
Xie said the response differs from other cases because the method used in the theft was different. He said the company is taking a different approach in order to fully eliminate all potential risks.
He added that he will join Bitget CEO Gracy Chen for an ongoing community livestream at 3:30 p.m. on Monday, 30 minutes before withdrawals begin. The session will discuss the security incident and answer questions from the community.
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