Doubao has added a new utility payment feature to its app, allowing users to type requests such as paying an electricity or water bill in the chat box and receive a service card that leads to payment pages for water, electricity, and gas. The update removes the need to search for payment portals in other apps, though the feature is not yet available in every region. Even in supported cities, users still need to bind their account number, confirm the bill, and complete payment manually, rather than having charges deducted automatically through a single command. A person close to Doubao told The Paper that the app is gradually adding more task-handling functions in areas such as travel and daily-life services. Before this rollout, Doubao had already integrated services for flight tickets, train tickets, and ride-hailing, pointing to a broader push to expand its in-app service capabilities.
Doubao has added a new utility payment feature to its app. Users who type requests such as paying an electricity bill or a water bill in the chat box will see a service card pop up, which then leads to payment pages for water, electricity, and gas bills instead of requiring them to look for the payment entry in another app.
The feature is not yet available in all locations. Even if a user’s city already supports the service, the user still needs to bind the household account number, confirm the bill, and complete the payment. A single chat command cannot trigger automatic deduction at this stage.
A person close to Doubao told The Paper that the app is gradually adding more task-handling capabilities, including travel and utility payment services. Before this update, Doubao had already integrated flight ticket, train ticket, and ride-hailing services.
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