Gate said it has launched a special review and risk-control investigation after unusually sharp volatility hit the perpetual futures markets for TUT (TUTUSDT), 龙虾 (龙虾USDT), and BICO (BICOUSDT) on Aug. 9, 2026. The exchange said users whose positions were liquidated and who fall within the compensation scope will receive full compensation in USDT. Gate has also opened a dedicated handling channel, allowing affected users to contact the platform through official routes including VIP account managers and online customer service. According to the statement, the exchange will help complete the compensation process within three business days, with funds to be credited to users’ spot accounts. Gate also said it will keep strengthening abnormal trading detection, risk controls for low-liquidity markets, dynamic risk-parameter management, and its pricing and liquidation mechanisms.
Gate said it has started a special review and risk-control investigation after unusually sharp volatility struck the perpetual futures markets for TUT (TUTUSDT), 龙虾 (龙虾USDT), and BICO (BICOUSDT) on Aug. 9, 2026.
The exchange said it will provide full USDT compensation to affected liquidated users who meet the compensation criteria. A dedicated processing channel is now open, and affected users can contact Gate through official channels including VIP account managers and online customer service. Gate said it will assist in completing the compensation arrangement within three business days, and the compensation amount will be credited to users’ spot accounts.
Gate also said user rights remain at the center of its focus. The platform said it will continue to strengthen abnormal trading detection, risk controls for low-liquidity markets, dynamic management of risk parameters, and the buildout of pricing and liquidation mechanisms to improve risk prevention and overall market governance.
The exchange added that it remains committed to building a fair, transparent, and secure trading environment while listening to user feedback and working with the community to maintain a healthy and stable market ecosystem.
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