An analysis of Glassdoor reviews found that the share of positive employee sentiment toward artificial intelligence has dropped sharply since 2019, falling from 81% to 43%. The breakdown in responses points to a divide across job functions. Executives were described as broadly positive about AI, while insurance claims workers were reported to be almost entirely negative.
The findings also suggest that anxiety over job loss is only part of the backlash. According to the analysis, employee frustration also stems from mandatory AI adoption, workplace monitoring, and productivity expectations that workers see as unrealistic. The item was cited by Techub News and attributed to The Decoder.
An analysis of Glassdoor reviews found that positive employee sentiment toward artificial intelligence has fallen from 81% in 2019 to 43%.
The analysis also showed a clear split across roles. Executives were mostly positive about AI, while insurance claims employees were described as almost entirely negative.
Concerns about unemployment were only one part of the dissatisfaction. Mandatory adoption, monitoring, and unrealistic productivity expectations were also cited as major sources of pressure.
Techub News attributed the item to The Decoder.
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