Luno to Cut About 20% of Global Staff as Automation Reshapes Its Operating Model

Luno to Cut About 20% of Global Staff as Automation Reshapes Its Operating Model

N
News Editor
2026-07-30 11:42:03
Crypto exchange Luno is cutting about one-fifth of its workforce worldwide, according to comments chief executive James Lanigan gave to Bloomberg on Tuesday. Lanigan did not disclose how many roles will be affected, but said the company has made material investments in automation and wider operational improvements over the past year. He said new internal tools are changing the resources needed to run the business, allowing Luno to move to a leaner structure. The company, owned by Digital Currency Group and based in London, has 16 million users across Africa and the Asia-Pacific region. The latest reduction marks Luno’s second major workforce cut in recent years, after a 35% layoff round in January 2023 tied to what it then described as an extremely difficult year for the crypto market. Luno is also reshaping its business mix. The exchange is pushing to grow its business-to-business arm, where lenders, fintech companies and telecom firms can offer crypto products under their own brands using Luno’s liquidity, wallet infrastructure and compliance rails. At the same time, it is targeting non-U.S. stablecoins in emerging markets and expanding institutional settlement services aimed at lowering the cost of moving money across borders. The move comes during a broader stretch of layoffs and consolidation across crypto firms.

Crypto exchange Luno is cutting about 20% of its staff globally, chief executive James Lanigan told Bloomberg on Tuesday. He declined to say how many roles will be affected.

Luno to Cut About 20% of Global Staff as Automation Reshapes Its Operating Model 2

Luno is owned by Digital Currency Group, is headquartered in London, and has 16 million users across Africa and Asia-Pacific.

Automation spending is changing the staffing model

Lanigan said Luno has made “material investments in automation and broader operational improvements over the last year.” He added that the company is building tools “that are rapidly changing the resource model required to run the business effectively,” which allows for a “leaner and adapted structure.”

This is Luno’s second major workforce reduction. In January 2023, the exchange cut 35% of its staff, blaming what it called an “incredibly tough year” for the crypto market.

Restructure is tied to a bigger push into B2B

The restructure is meant to scale Luno’s business-to-business unit. The exchange plans to let lenders, fintechs and telecoms companies offer crypto services under their own brands, while Luno provides the liquidity, wallet infrastructure and compliance layer behind those products.

Discovery Bank, based in Johannesburg, is already a partner. Lanigan said more partnerships will be announced through the year.

Stablecoins and cross-border settlement are part of the plan

Luno is also seeking a position in non-U.S. stablecoins across emerging markets. The company is a founding participant in ZARU, a rand-backed stablecoin. Other founding participants include Sanlam, Lesaka Technologies and EasyEquities.

Luno said it plans to replicate that model in other markets where local-currency infrastructure is thin. Lanigan also said the firm will use its institutional-settlement business to reduce the cost of moving money across borders.

Another sign of broader crypto consolidation

Luno joins a growing list of crypto firms cutting jobs. Crypto.com cut 12% in March and described the move as a pivot to “enterprise-wide AI.” Coinbase cut 14% in May, Dune Analytics cut 25%, and BitGo cut nearly 15% in June, with chief executive Mike Belshe framing that move around “AI-powered infrastructure.” Block cut about 4,000 jobs in February, or roughly 40% of its workforce.

The latest wave has pushed exchanges to chase steadier revenue from institutions, payments and infrastructure while retail trading remains volatile. Some firms have chosen to wind down entirely. Crypto perps exchange BitMEX said last week it will close on September 23. Three days later, crypto exchange BitMart said it would conduct an orderly wind-down after nine years.

Roshan Dharia, chief executive of investment firm Echo Base, told Decrypt the moves point to a “period of significant consolidation in digital assets.”

This article was originally published by Bit.Fan. For more cryptocurrency news and market insights, visit www.bit.fan.
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