NetEase Youdao’s office agent product LobsterAI used Tencent’s planned shutdown of QClaw to make a public point about how large tech companies handle product competition internally. In a letter to users, LobsterAI said it would not build products with a "launch first, figure it out later" mindset, and would not treat user experience or user data as chips in internal product races. The company said product planning, feature updates, and every decision should be accountable to users.
QClaw, a local AI assistant launched by Tencent in March this year, supports remote computer control through WeChat. Tencent announced on Sept. 24 that QClaw will cease operations on Dec. 24. The official reason given was a business adjustment, and Tencent said it would offer refunds and a migration path to WorkBuddy.
NetEase Youdao also said it moved quickly after the shutdown notice. According to the company, it launched a QClaw migration assistant on the same day Tencent announced the service closure, allowing users to import existing data into LobsterAI.
NetEase Youdao’s office agent product LobsterAI sent a letter to users in response to Tencent’s planned shutdown of QClaw, using the moment to criticize the internal product "horse-racing" culture common at large tech companies. In the letter, LobsterAI said it would not build products with a "just do it first" mindset, nor would it treat user experience and user data as bargaining chips in internal competition. It said product planning, feature iteration, and every decision should be accountable to users.
QClaw is a local AI assistant Tencent launched in March this year. It supports remote control of a computer through WeChat. Tencent announced on Sept. 24 that QClaw will stop operating on Dec. 24. The company said the move was due to a business adjustment and offered refunds as well as a migration path to WorkBuddy.
NetEase Youdao said it had already launched a QClaw migration assistant on the same day the shutdown notice was issued. Users can import their existing data into LobsterAI.
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