Hardware wallet maker NGRAVE has issued a security alert saying it is facing a high-level cyber threat and that its team is actively monitoring the situation while taking response measures. The company warned users to watch for phishing attempts delivered through text messages, emails, spoofed websites, and fake customer support channels. NGRAVE said it will never ask users for their recovery seed phrase or Perfect Key. It also stressed that private keys are stored offline only on the ZERO hardware device. Users were told not to enter seed phrases on phones, computers, or web pages, and to input them only on the ZERO device’s own screen when restoring a wallet. The company also advised users to manually type its official website domain to avoid phishing links.
Odaily reported that hardware wallet manufacturer NGRAVE has issued a security alert, saying it is currently facing a high-level cyber threat and that its team is actively monitoring the situation and taking response measures.
NGRAVE warned users to stay alert to phishing attacks carried out through text messages, emails, spoofed websites, and fake customer support. The company said it will never ask users for their recovery seed phrase or Perfect Key.
NGRAVE also said users’ private keys are stored offline only on the ZERO hardware device. Users should not enter their seed phrase on a phone, computer, or webpage. The seed phrase should be entered only on the ZERO device’s own screen when restoring a wallet.
The company also advised users to manually type the official website domain to avoid phishing links.
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