OpenAI on Wednesday released its first report on how teenagers use ChatGPT, saying the average teen spends less than 15 minutes a day on the chatbot and fewer than 2% use it for more than three hours in a row. The company said that in teen conversations where a break reminder appeared, nearly half of users chose to take a break or ended the conversation within five minutes.
OpenAI said it began rolling out ChatGPT for Teens in August. The mode can turn on automatically based on age information or when the system estimates a user is under 18. It includes parental controls and limits on conversations around sensitive topics. According to the company, teen users of the mode sent more education-related messages and used tools such as learning visualization and Study Mode. OpenAI said it is considering adding features including college application planning, flashcards, and quizzes.
On the same day, nonprofit group Common Sense Media published a separate report saying ChatGPT for Teens often alerted parents late, or not at all, when teen accounts discussed suicide, self-harm, or eating disorders. The group said its findings were based on more than a dozen accounts created for testing and that the chatbot did not reliably recommend crisis hotlines or professional help. An OpenAI spokesperson said the test did not accurately reflect how safeguards work in practice and noted that linking parent and teen accounts, as well as activating safety alerts, may take several hours for safety and scaling reasons.
OpenAI released its first report on teen usage on Wednesday, saying teenagers spend less than 15 minutes a day on ChatGPT on average, while fewer than 2% use it for more than three hours continuously.
The company said that in teen conversations where break reminders appeared, nearly half of users chose to stop for a break or ended the conversation within five minutes.
ChatGPT for Teens rolled out in August
OpenAI said it started rolling out ChatGPT for Teens in August. The mode can switch on automatically based on age information or when the system estimates that a user is under 18. It includes parental controls and limits on conversations involving sensitive topics.
According to the company, users on the teen version sent more education-related messages and used tools including learning visualization and Study Mode. OpenAI said it is considering adding study features such as college application planning, flashcards, and quizzes.
Common Sense Media raises concerns
Nonprofit organization Common Sense Media said in a report released the same day that ChatGPT for Teens often notified parents late, or did not notify them at all, when teen accounts discussed suicide, self-harm, or eating disorders.
That research was based on more than a dozen accounts created for testing. It found that the chatbot did not reliably recommend crisis hotlines or professional help.
An OpenAI spokesperson said the test did not accurately reflect how the safeguards work in practice. The spokesperson added that, for safety and scaling reasons, linking parent and teen accounts and activating safety alerts may take several hours.
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