TechFlow reports that the Qianwen open platform now hosts a Cainiao smart agent, allowing users to ship parcels directly through chat. The rollout was announced on August 13 via Qianwen's official WeChat account. To summon the agent, users can @mention Cainiao in the dialog box or tap the round icon in the upper-right corner.
Once active, the agent evaluates the user's preferences, including item type, price expectations, and preferred pickup time, then recommends suitable shipping plans and courier companies in the chat conversation. It also recognizes bulky items and can match users with special-rate shipping options. The agent also reads the user's contacts and historical shipping records to auto-fill sender and receiver information, reducing manual entry steps.
The Cainiao agent is integrated into the Qianwen app's existing chat interface, according to the announcement. The service is available through the Qianwen open platform, and no separate installation or additional setup was mentioned in the announcement.
Cainiao's smart agent is now live on the Qianwen open platform, so users can set up parcel delivery in chat. Qianwen's official WeChat account shared the news on August 13, and TechFlow reported the update.
To turn it on, users can type @Cainiao in the conversation or tap the round icon in the top right corner of the interface. Then the agent checks things like item type, price expectations, and preferred pickup time, and recommends matching shipping plans and courier services. Big parcels too. It can spot bulky shipments and pair users with special-rate delivery options. The agent also uses the user's contacts and past shipping records to auto-fill sender and receiver details, which cuts down on manual steps.
According to the announcement, the feature is live on the Qianwen open platform, and the whole process can be completed inside the chat window. But no extra details were disclosed.
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