WOO X issued a statement on September 6 addressing user withdrawal delays. The platform acknowledged reports of processing time issues and is reviewing cases and system status. Some requests may still be under review or in on-chain processing; the team is working to resolve them. Users experiencing delays can submit UID, order ID, time, asset, network, and screenshots via official channels. The platform warned against unsolicited messages and sharing passwords, seed phrases, private keys, or verification codes. It also reserved the right to take legal action against false information. Previously, on-chain detective ZachXBT issued a community alert that multiple verified WOO X users reported withdrawals stuck in "pending" or "processing" status over the past three days.
WOO X issued a statement on September 6 addressing user withdrawal delays. The platform acknowledged reports of processing time issues and is reviewing cases and system status. Some requests may still be under review or in on-chain processing; the team is working to resolve them.
Users experiencing delays can submit UID, order ID, time, asset, network, and screenshots via official customer service channels. The platform warned users not to trust unsolicited messages or share passwords, seed phrases, private keys, or verification codes. WOO X also said it reserves the right to take legal action against fabricated, distorted, or maliciously spread false information that harms users or the platform's reputation, and reminded users to only rely on official announcements and customer service channels.
Previously, on-chain detective ZachXBT issued a community alert stating that over the past three days, multiple verified WOO X users reported withdrawals stuck in "pending" or "processing" status.
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