Taiwan
2026-07-15 09:31:28Taiwan’s delivery worker law takes effect July 21 with NT$45 minimum per order, but contractor debate remains
Taiwan is set to implement its first dedicated law for food delivery workers on July 21, 2026, after years of debate over pay, safety, and platform accountability. The new legislation, formally titled the Delivery Worker Rights Protection and Delivery Platform Management Act, sets a minimum payment of NT$45 per order, requires stacked orders to be priced separately, mandates insurance coverage by platforms, and forces companies to disclose how dispatching and compensation systems work. It applies to roughly 150,000 delivery workers across Taiwan.
The law also changes how suspensions are handled. Platforms will need to explain account bans, bear the burden of proof, offer an appeal channel, and set up an independent review group that includes union representatives. At the same time, platforms must provide group accident insurance, liability insurance, and cover premiums for occupational accident insurance before riders can be dispatched.
Still, the legislation leaves the most disputed issue unresolved: whether delivery workers should be treated as contractors or employees. Labor groups argue that by allowing minimum protections within a contractor framework, the law may reinforce contractor status rather than move workers into formal employment. Consumer groups and platforms are also focused on cost. Questions over possible delivery fee increases, and market talk of higher charges or matching fees, have added fresh tension just days before the law takes effect.