OneKey founder Yishi said on X that some Ledger hardware wallets bought through CryptoBilis were found to contain unauthorized hardware, leading to asset theft in certain cases. While OneKey said it has not received reports of theft involving its own users through the same channel, the company has still terminated CryptoBilis as an authorized reseller for security reasons. It also said it will stop adding new resellers effective immediately and will re-evaluate the qualifications of all existing authorized distributors. In addition, users who purchased a OneKey hardware wallet through CryptoBilis between March 1, 2026 and the date of the statement can apply for a free replacement regardless of device model or usage status, with applications open until Dec. 31, 2026. Yishi also advised users who have already used such devices to treat their original seed phrases as potentially compromised and move assets to a wallet generated with a brand-new seed phrase as soon as possible, without waiting for the replacement device to arrive.
Odaily reported that OneKey founder Yishi said in a post on X that some Ledger hardware wallets purchased through CryptoBilis had been implanted with unauthorized hardware, and that some of those cases resulted in stolen assets.
Yishi said OneKey has not received any reports of asset theft involving its own users in connection with the issue. Even so, the company has terminated CryptoBilis' status as an authorized reseller for security reasons.
OneKey halts new reseller additions
At the same time, OneKey said it will stop onboarding new resellers effective immediately and will conduct a fresh qualification review of all existing authorized resellers.
Free replacement program for CryptoBilis buyers
Users who bought OneKey hardware wallets through CryptoBilis between March 1, 2026 and the date of the statement can apply for a free replacement, regardless of device model or whether the device has been used. The application deadline is Dec. 31, 2026.
Users urged to move funds with a new seed phrase
Yishi also advised users who have already used the related devices to treat their original seed phrases as potentially exposed and move their assets as soon as possible to a wallet created with a brand-new seed phrase, without waiting for the replacement device to arrive.
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