Tencent Cloud’s WorkBuddy and CodeBuddy teams have issued a notice explaining compensation for an earlier DeepSeek model service disruption. The teams said affected users will receive a full refund of the points consumed while using DeepSeek between Oct. 8 and Oct. 14. In addition, all users of the domestic versions of WorkBuddy and CodeBuddy will receive an extra 500 points. The update follows an earlier apology from DeepSeek over a system failure, when it said spending by affected accounts during the same seven-day period, from Oct. 8 to Oct. 14, would be fully returned in the form of bonus credits. The notice was cited by ChainCatcher in a 7x24 news update.
According to ChainCatcher, Tencent Cloud’s WorkBuddy and CodeBuddy teams have published a notice on service disruption and compensation related to the DeepSeek model.
The teams said affected users will receive a full refund of the points they used on DeepSeek from Oct. 8 to Oct. 14 following the earlier service issue.
The notice also said all users of the domestic versions of WorkBuddy and CodeBuddy will be given an additional 500 points.
Earlier, DeepSeek apologized for a system failure and released its own compensation plan. Under that arrangement, spending by affected user accounts during the same seven-day period, from Oct. 8 to Oct. 14, would be fully returned in the form of bonus credits.
This article was originally published by Bit.Fan. For more cryptocurrency news and market insights, visit www.bit.fan. Disclaimer:
The market information, project data, and third-party content displayed on this platform are for industry information sharing only and do not constitute any form of investment advice or return commitment.
Cryptocurrency trading carries high risks. Users should fully assess their risk tolerance and make independent decisions. All profits, losses, and legal responsibilities are borne by the users themselves.
