Trezor said it is reviewing the situation following reports of fund losses involving Ledger devices sold by reseller CryptoBilis, adding that it currently has no record of similar issues affecting its own products. The company made the comment in a reply to a community user and said it would share updates as soon as there is progress. Earlier, X user Bitcoin Malaya wrote that CryptoBilis is not only an authorized Ledger reseller, but also an authorized seller for Trezor, CoolWallet, Tangem, OneKey, ELLIPAL, and SafePal. The user asked whether wallets from those other brands purchased through the same reseller are safe, and said many users in Malaysia bought devices from CryptoBilis.
Trezor said it is reviewing the situation after reports that users lost funds involving Ledger devices sold by reseller CryptoBilis. In a reply to a community user, the company said it currently has no record of any similar issues and will disclose updates as soon as there is progress.
Earlier, X user Bitcoin Malaya said CryptoBilis is not only an authorized reseller for Ledger, but also for Trezor, CoolWallet, Tangem, OneKey, ELLIPAL, and SafePal. The user also asked whether wallets from those other brands bought through the reseller are safe, adding that many users in Malaysia purchased devices from CryptoBilis.
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