ByteDance’s Doubao adds utility bill payment entry inside app

ByteDance-backed AI assistant Doubao has added a utility bill payment feature, according to a report by the WeChat public account Dujia cited by ChainCatcher. Users can issue payment requests for water, electricity, and gas bills through voice or text inside the Doubao app, and the assistant will call up a service card that links to a bill payment page. Dujia said its hands-on test showed that entering commands such as paying electricity or water bills triggered the relevant service card. The page is divided into electricity, water, and gas fee sections. Availability is not yet uniform: some regions show the service as unavailable, while some cities have fully or partially enabled it. A person close to Doubao told Dujia that the product is gradually building service-handling capabilities for daily scenarios including transportation and bill payment. The report said the framework is already in place, but city coverage and provider integrations are still being pushed forward. At this stage, users still need to complete account binding, confirmation, and payment steps after the page opens. The current setup does not support direct one-sentence payment execution. The report also noted that Alibaba’s Tongyi Qianwen connected to bill payment earlier and can complete payment inside the conversation, while Doubao currently redirects users after surfacing the service card. The report and test results were not issued as an official Doubao announcement.