BitMart founder denies exit scam as withdrawal complaints mount after wind-down
BitMart is facing mounting complaints from customers who say withdrawal requests remain pending weeks after the exchange’s July 26 “orderly wind-down” announcement. The company had said withdrawals would remain available, but users on social media claim they still cannot access funds, with one customer alleging that $10.1 million remains stuck on the platform and another saying only $5 was released from a roughly $24,000 request. Complaints have also come from crypto projects including Gen6, Paxi Network, and Scandic Coin, each describing delayed or refused withdrawals after July 26. On Saturday, founder Sheldon Xia responded after two weeks of silence, denying that BitMart had disappeared or misappropriated user assets. He said the team is still tallying and consolidating holdings and raised the possibility of using courts and independent third-party auditors to produce a transparent report. His statement, however, included no figures, no timetable, and no proof of reserves. Blockchain tracking data cited in the report adds to scrutiny. Arkham Intelligence data attributed to BitMart showed holdings falling from about $102 million on July 6 to $69 million by July 27, while BMX dropped 81% in a week. DefiLlama’s estimate was far lower, at about $2.6 million in assets.








