Bitget2026-09-28 07:47:18Bitget CEO says exchange will step up security spending and share lessons with peersBitget CEO Gracy Chen said during a livestream reviewing the recent Bitget incident that the exchange wants to handle its investigation, fund recovery, and rectification work under what she described as the highest standards in the industry. She said each step should be carried out in a public and transparent way and remain open to scrutiny from both users and the broader crypto sector. Chen also said Bitget plans to devote more resources to security going forward. In addition, the company intends to share relevant experience and information with more industry peers, with the stated goal of contributing to security improvements across the sector. The remarks were made during the 「Bitget Incident Review」 livestream.260
Bitget2026-09-28 06:59:21Bitget to begin phased withdrawal resumption at 16:00, with community livestream set for 15:30Bitget is set to start restoring withdrawals in phases from 16:00 on Sept. 28, according to an earlier company notice cited by BlockBeats. The exchange said actual availability will depend on what is shown on the platform and through official channels. Under the published timetable, BTC withdrawals on the Bitcoin network will reopen first on Sept. 28, followed by ETH across Ethereum, BSC, Arbitrum, Base and Optimism on Sept. 29, then USDT across Ethereum, BSC, Solana and Tron on Sept. 30. Other tokens, fiat services and P2P are scheduled for Oct. 2. Before the first reopening window begins, Bitget CEO Gracy Chen and Chinese-language regional head Xie Jiayin will host a community livestream at 15:30, 30 minutes ahead of the withdrawal restart, to discuss the security incident and answer questions from the community.260
Bitget2026-09-26 11:50:27Bitget CEO asks THORChain to deny service to addresses tied to attackerBitget CEO Gracy Chen said addresses linked to an attacker in the platform’s security incident have been made public and are under ongoing tracking. She said Bitget has formally asked THORChain to refuse service to those addresses. Chen argued that decentralization is a design principle, but should not be used as a shield for moving known stolen funds. She also said the wider crypto industry is watching how THORChain responds to the matter. The statement was reported by BlockBeats on Sept. 26.250
Bitget2026-09-26 07:31:00Bitget launches bounty program for stolen-fund recovery, offering 5% for freezes and 5% for returnsBitget has rolled out a bounty program tied to the recovery of stolen funds, according to a post on X by CEO Gracy Chen. Under the plan, participants who help freeze an attacker’s funds can receive a 5% reward. A separate 5% reward is available if the funds are successfully recovered. Chen called on exchanges, security researchers, and on-chain investigators to join the tracking and recovery effort. She also thanked Circle and Tether for moving quickly to implement freezing measures. The announcement was made on Sept. 26, 2026, through Chen’s X account linked in the source.270
Bitget2026-09-26 04:20:39Bitget says withdrawals will resume in an orderly manner under secure conditionsBitget’s head of the Chinese-speaking market, Xie Jiayin, said the exchange will let users withdraw funds in an orderly manner once conditions are sufficiently secure, thanking users for their patience. He said the handling process differs from other cases because the method used in the theft was different and the company wants to rule out all potential risks before moving ahead. Xie also said he will join Bitget CEO Gracy Chen for a live community session at 3:30 p.m. on Monday, 30 minutes before withdrawals begin. The livestream will focus on the security incident and address questions raised by the community. The update was reported by ChainCatcher.220
Bitget2026-09-26 04:08:53Xie Jiayin says he will join Gracy Chen for a Monday livestream on the Bitget security incidentXie Jiayin said in a post on X that the Bitget security incident involved multiple non-EVM chains and 10 tokens, and that the exchange handled processing and withdrawal restoration differently from last year’s Bybit security incident because the theft methods were not the same. He also said he will appear with Bitget CEO Gracy Chen in a community livestream on Monday, scheduled 30 minutes before withdrawals resume, to discuss the incident and answer questions from the community. Bitget later posted on X that withdrawals will return in stages. Bitcoin network withdrawals are set to resume at 8:00 UTC on Sept. 28. ETH withdrawals on Ethereum, BSC, Arbitrum, Base, and Optimism are scheduled for 8:00 UTC on Sept. 29. USDT withdrawals on Ethereum, BSC, Solana, and Tron are set for 8:00 UTC on Sept. 30. Withdrawals for other tokens, fiat, and P2P are planned for 8:00 UTC on Oct. 2. The exchange said trading and deposit services remain available and users do not need to take action in advance.240
Bitget2026-09-26 00:39:04Bitget CEO denies private key leak, says attacker forged transaction data to steal fundsBitget CEO Gracy Chen said on X that the attacker stole funds by breaching a critical backend system tied to the exchange’s wallet infrastructure, forging transaction data, and bypassing approval procedures. Chen said the incident was not caused by a private key leak. She also wrote that the company had confirmed there had been no additional abnormal outflows of funds. Bitget said it is preparing to restore withdrawal services and has identified part of the attacker’s withdrawal routes. The company added that previously reported loss figures may be revised upward. The update was cited by CoinPost and carried by Techub as a market analysis flash item.300
Bitget2026-09-25 13:19:01Bitget CEO says signs point to North Korea in $352 million exchange hackBitget CEO Gracy Chen said the crypto exchange’s latest security breach, which resulted in roughly $352 million in losses, likely bears the hallmarks of a North Korean operation. The incident drew attention after large outflows were seen from addresses labeled as Bitget hot and cold wallets, prompting concern across the crypto community. Researcher Specter Analyst linked the attack to the Lazarus Group, and Chen later said in a livestream that the breach showed signs associated with North Korean activity. Chen also said several blockchains have frozen addresses tied to the attack and stressed that Bitget Wallet, which is separate from the exchange, was not affected. She rejected the idea that a private key had been compromised, saying the attackers breached the wallet services backend, forged transfer details, and approved their own signing flow. According to her account, Bitget’s cold wallets remained secure, while the exchange’s hot wallets and warm wallet layers were targeted. Bitget said user funds remain safe and that most of the losses would be covered by its User Protection Fund, which Chen said currently holds more than $464 million. The company is working with Mandiant and SlowMist to investigate the breach, while withdrawals remain temporarily paused.320
